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Customer Complaints

| Thane Bharat Sahakari Bank Ltd

Customer Help Desk

To Register Complaint -> Click Here

Email service : -> complaint@tbsbl.com



For Immediate Action

Card Block/ Account Block,Please use following options:

Toll Free Number : 1800 274 1978

(Kindly contact Toll free number available 24 x 7 to Block ATM card immediately)


Account Block :

Internet Banking -> Block your account

Customer requested to login Internet Banking (https://ebanking.tbsbl.com ) -> Customer Services -> Account Blocked option & account will be blocked immediately.


Debit Card Hot Mark

Customer can send the SMS "HOTC" to 9223191010 from his/her mobile number which is registered with the bank. Accordingly, ATM Card will get blocked immediately.


Block ATM/POS/Ecom service

Mobile Banking: Customers are requested to login Mobile Banking -> Card Control option -> customer can Deactivate ATM/POS/Ecom service or Hot Mark card immediately.


Block ATM/POS/Ecom service

Internet Banking: Customers are requested to login Internet Banking (https://ebanking.tbsbl.com ) -> Card Control Option -> Card Change Status/ Card Service Status / Card Hotmarking option & get blocked or deactivate the ATM card immediately.

TBSB Phone Banking Number :

+91 8291992649

TBSB IVR Banking Number :

+91 8828827767

Customer Complaint SMS option :

Customer can send the SMS "COMPLAINT" to 9223191010 from his/her mobile number and Customer will get help for available options for customer complaints as well as immediate action for Card or Account Block.